- Full Time
- Malta
Verdi Gzira Promenade
The stylish Verdi Hotel Griza Promenade is seeking to recruit an ambitious, determined and highly motivated individual who is willing to embark on a career in hospitality.
Key Responsibilities:
- Managing the Front Office night operations including night audit processes
- Printing of necessary reports
- Giving a proper handover to the following shift should there be pending issues
- Processing arrivals and departures in line with Company standards.
- Taking a proactive approach to the front office activities, anticipating potential sales opportunities and any concerns that may arise.
- Handling any queries in a friendly and efficient manner and taking the necessary action when required.
- Ensuring VIP allocations are made, and amenities arranged.
- Fulfilling all guests’ needs and requirements.
- Delivering outstanding customer care service.
Requirements:
- Have experience in the Front Office Department
- Be willing to work nights
- Have a pleasant personality and professional disposition
- Be computer literate and familiar with the Fidelio Opera PMS
- Be logical, accurate and able to handle multi-tasking
- Be fluent in English and preferably another Language
- Be well-organized
- Be self-motivated, able to work under pressure and adhere to deadlines.
We offer:
- Welcoming and fun environment.
- Meals on duty.
- Health insurance cover.
- Interesting career opportunity and professional growth.