Housekeeping Manager

Reporting directly to the Operations Manager, the Housekeeping Manager will be responsible for leading a team to produce remarkable results.

The candidate will be respoinsible for:

• Leading, hiring, and training hotel housekeeping staff to adhere to our high standards of cleanliness and guest satisfaction.
• Ensure public and back of house areas are kept clean and always organised.
• Managing the daily housekeeping shift operations and ensuring compliance with all housekeeping policies, standards, and procedures.
• Ensuring guest room status is communicated to the Front Desk in a timely and efficient manner.
• Working effectively with the Engineering department on guestroom maintenance.
• Supporting and supervising an effective inspection program for all guestrooms and public spaces.
• Communicating areas that need attention to staff, following up to ensure understanding.
• Ensuring all employees have proper supplies, equipment and uniforms and observing their behaviour whilst providing feedback.
• Managing the department’s controllable expenses to achieve or exceed budgeted goals.
• Responding to guest problems and complaints.

 The ideal candidate will:

• Have ideally a minimum of 2 years in a similar role with responsibility for managing staff.
• Hold an ITS qualification or equivalent.
• Good understanding of housekeeping management systems, products, and processes.
• Be self-motivated, able to work under pressure and adhere to deadlines.
• Possess good verbal and written communication skills, with fluency in English.
• Portray a professional image in line with the Company values.
• Be able to work flexible hours.

We offer:

• Welcoming and fun environment.
• Meals on duty.
• Interesting career opportunity and professional growth.
• Health insurance cover.