Group Operations (Events) Trainee

Position Summary

The Events and Group Operations Trainee is responsible for managing the day-to-day administrative duties of the Events & Groups team.

Duties & Responsibilities

• Keeps up to date with the hotel facilities and amenities, ensuring the hotel benefits are communicated to the guest at the time of reservation.
• Acts as a liaison between the Events & Groups Team and customers when necessary, ensuring all messages are communicated in a timely manner.
• Ensures customer requests are handled immediately if other members of the Events & Groups Team are unavailable.
• Providing general administrative assistance and support to the Events & Groups Team.
• Ensuring the distribution of BEO sheets to all relevant departments on a weekly basis.
• Preparing tags and signage for events.
• Managing rooming lists.

Confidentiality

Whilst working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees.

It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees unless otherwise stated.