Assistant IT Manager

Reporting directly to the Area IT Manager, the selected individual will oversee the overall hotels IT operations, internal audits, infrastructure, helpdesk, information security and IT-related projects. The Assistant IT Manager will play an important role in linking the day-to-day operations with the strategic plan being driven by the Area IT Manager.

The candidate will:

• Assist the department with day-to-day support.
• Enforce IT policies, standards, practices and cyber security measures to ensure effective and consistent information processing operations and to safeguard information resources through quarterly audits.
• Constantly evaluate the security resilience of the hotel IT infrastructure and its systems, to anticipate potential threats, systems vulnerability and ensure that IT penetration test is conducted rigorously on a regular basis.
• Maintains knowledge of development in systems, networks, databases, and hardware and incorporates new developments into the future systems of the company.
• Ensure critical systems, specifically Opera, Telephony Systems, Guest Room Technology, AV and Food & Beverage point of sale systems, are available and in pristine working conditions twenty-four (24) hour per day, 7 day a week, and 365 days a year.
• Ensure system security procedures are carried out and are consistent with control requirements and corporate policy.
• Offer high level support during onsite events.
• Provide and hold regular training on information security and technology application to hotel colleagues.
• Perform any additional duties as assigned by the Area IT Manager or Director of Finance

The ideal cadidate will have:

• IT bachelor’s degree or a minimum of 3 years’ relevant experience;
• Previous experience within the hotel or high-volume luxury environment is essential.
• Experience with systems design and development from business requirements analysis through to day-to-day management
• HP Networking Qualifications (HP AIS, ASE) is considered an asset.

We Offer

• Welcoming and fun environment
• Meals on duty
• Health insurance cover
• Interesting career opportunity and fast professional growth